About Author: Saibal Mitra

Saibal Mitra is a Vice President, Hitech Analytics. Saibal’s three-decade experience as a technology business leader in IT, AI and Analytics spans the USA, Europe, APAC, & India. At Hitech, Saibal spearheads teams of data scientists & engineers, automation experts, and AI innovators to drive customer-centric growth through innovative digital transformation initiatives. Saibal specializes in CX & CJ, Growth & P&L, Analytics & AI, Product & SaaS, Process Excellence, BTM & OKR. He has won awards in Business Excellence and the Malcolm Bridge for Innovation in Quality, among others. Saibal holds a postgraduate degree in Information Science & Statistics from Stanford University.

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