Customer Analytics Services

Knowing your customer & market fully is the key to sales growth. Are you still thinking how?

Explore our Customer 360° and Market Analytics solutions to effectively plan sales outreach and improve forecasting.

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Customer Analytics Services

Customer Analytics For Accurate Customer Strategy.

Without the best customer analytics services, it is difficult to identify actionable elements of your customer experience(CX) from among all your surveys, feedbacks, emails, complaints, comments, reviews and social media chatter. Hitech’s rule-based and AI-based systems mine, extract and analyze customer data, so that you can craft a data-driven journey, you want for your customers.

Our customer data analytics solutions will remove the blind spots in your strategy mix by delivering in-depth insights into who your customers are, and what they need.

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We Work With.

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Corporate Customers

Insights that provide knowledge of current & target markets

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B2B Tech Companies

Insights that provide knowledge of current & target markets

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Marketing Consultants

Insights that provide knowledge of current & target markets

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Tech & MGMT Consulting

Insights that provide knowledge of current & target markets

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CEOs, CMOs & Marketing Heads

Insights that provide knowledge of current & target markets

Our customer analytics solutions will bring complete visibility to your customer usage patterns, with look-alike customer segments, ideal customer profiles and KPI-based reports.

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Service Offerings.

Segment Analysis

Segment Analysis

Integrate customer data from multiple sources to create ideal customer profiles & get deeper insights.

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Sentiment Analytics

Sentiment Analytics

Interpret large volumes of customer text data with predictive models to analyze customer sentiment.

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Look Alike Modeling

Look Alike Modeling

Identify lookalike groups & target customers on shared attributes & behavior to penetrate market.

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Customer 360°

Customer 360°

Build a fully integrated & accurate customer view with enriched and accessible data to personalize CX.

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Service Benefits.

Enhance customer satisfaction and loyalty with personalized strategies informed by deep data insights and predictive analysis.

Know your Customer
Know Your Customer

Insights that provide knowledge of current & target customers

Reduce Customer Churn
Reduce Churn

Help businesses see profits, consistency, & long-term stability.

Aquire More Customers
Aquire More Customers

Create a sustainable acquisition strategy that evolve over time.

Target Right Audience
Target Right Audience

Set up for success from the start of implementing your strategy.

Personalize & Optimize CX
Personalize & Optimize CX

Exceed expectations, build customer loyalty, and increase revenue.

Uncover customer insights now.

Drive loyalty and boost revenue with analytics.
Why Work with Us

Our Advantages.

Our business agility, optimized coordination & flexibility and scalability with automated processes looks at increasing customers’ revenue, reduce operations costs & improve data intelligence.

Experienced Domain Experts
Experienced Domain Experts

With over 100 domain experts, we have helped enterprise evolve at digital speed.

30+ Years of Global Business
30+ Years of Global Business

Our track-record is founded on consistently making our customers’ business succeed.

Provide Tailored Custom Solutions
Provide Tailored Custom Solutions

Based on each customer’s specific needs, solutions are custom created.

We Deliver Value that Matters
We Deliver Value that Matters

Combining essence of data, analytics & skills, we create transformational value.

Optimized Spend & Maximize ROI
Optimized Spend & Maximize ROI

We re-imagine the way your business works to deliver outcome driven solutions.

Our Services

Related Services.

As you explore more Hitech Data and Analytics service, you would see the value and the crucial role they play in today’s business landscape.

Solutions & Services

Insight Corner.

Discover our Insights Corner, where you’ll find a curated collection of blogs, case studies, and expert insights designed to inspire innovation, enhance productivity, and guide you toward success in your projects.

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Know your customers better.

Leverage data to enhance engagement and growth.
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